Privacy Policy

Inder App ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and share information when you use the Inder App mobile application, desktop application, and website (collectively, the "Service"). By using Inder App you agree to the practices described here.

1. Information We Collect

Information you provide directly:

• Account data: Name, email address, and password when you register.
• Profile data: Display name, bio, location (city/region), photos you upload, and interest tags you choose.
• Communications: Messages you send to other users through the in-app chat. These are end-to-end encrypted and we do not read them.
• Contact form submissions: Name, email, subject, and message when you contact our support team.

Information collected automatically:

• Device information: Device type, operating system, and app version.
• Usage data: Which features you use, session duration, and interaction events (e.g., profiles viewed, mode changes). This data is aggregated and anonymized.
• Log data: IP address, browser type, and timestamps for security monitoring.

Information we do NOT collect:

• Precise GPS location (we ask for your city/region, nothing more)
• Contacts from your phone or address book
• Contents of chat messages (they are encrypted; we cannot read them)
• Biometric data of any kind

2. How We Use Your Information

We use the information we collect to:

• Create and maintain your Inder App account
• Display your profile to other users (subject to your privacy settings)
• Facilitate connections and matches between users
• Enable real-time chat between matched users
• Respond to your support and contact requests
• Send important service notifications (account changes, security alerts)
• Monitor for and prevent abuse, fraud, and policy violations
• Improve the Service through aggregated, anonymized usage analytics
• Comply with legal obligations

We never use your information to:

• Sell, rent, or share your personal data with advertisers
• Target you with third-party advertising
• Build advertising profiles about you

3. Data Security

We take data security seriously and implement industry-standard protections:

• Encryption at rest: All sensitive user data is encrypted using AES-256-GCM encryption.
• Encryption in transit: All data transmitted between your device and our servers uses TLS 1.3.
• Chat encryption: In-app messages are end-to-end encrypted. We cannot read them.
• Password hashing: Passwords are hashed using bcrypt before storage. We never store plaintext passwords.
• Access controls: Strict role-based access means only authorized personnel can access production systems, and access is logged.
• Security audits: We conduct periodic security reviews and vulnerability assessments.

Despite these measures, no system is completely immune to attack. In the unlikely event of a data breach affecting your personal information, we will notify affected users promptly in accordance with applicable law.

4. Third Parties

We work with a small number of trusted service providers to operate Inder App. These providers only receive data necessary to perform their services and are bound by data processing agreements:

• Cloud infrastructure: Our servers and storage are hosted with reputable cloud providers operating under strict data protection standards.
• Email delivery: We use a transactional email provider to send account notifications and support replies.
• Analytics: We use privacy-respecting, cookieless analytics that do not share data with advertising networks.

We do not embed third-party advertising SDKs in the Inder App application. We do not participate in data brokerage or ad targeting networks.

5. Data Retention

We retain your account data for as long as your account is active. If you delete your account:

• Your profile is immediately removed from discovery.
• Your account data is permanently deleted within 30 days.
• Chat messages are deleted within 30 days (or immediately on both sides if the other user has also deleted their account).
• Aggregated, anonymized analytics data (which cannot identify you) may be retained indefinitely.
• Log data for security purposes is retained for up to 12 months.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate information.
• Deletion: Request deletion of your account and associated data.
• Portability: Request your data in a machine-readable format.
• Restriction: Ask us to limit how we process your data in certain circumstances.
• Objection: Object to processing based on our legitimate interests.

To exercise any of these rights, contact us at support@inderapp.com. We will respond within 30 days. Identity verification may be required.

7. Cookies and Tracking

The Inder App mobile and desktop applications do not use browser cookies. Our website uses a minimal set of cookies:

• Strictly necessary cookies: Session management for logged-in website users.
• Analytics cookies: We use privacy-respecting analytics without advertising cookies or cross-site tracking.

We do not use tracking pixels, fingerprinting, or any cross-site advertising cookies.

8. Children's Privacy

Inder App is intended for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected data from someone under 18, we will delete that account and all associated data promptly. If you believe a minor has created an Inder App account, please contact us at support@inderapp.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

• Update the "Last updated" date at the top of this page.
• Send an in-app notification to all registered users.
• Where required by law, ask for fresh consent.

Your continued use of Inder App after a policy update constitutes acceptance of the revised terms.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please reach out:

• Email: support@inderapp.com
• General contact: Contact page

We aim to respond to all privacy-related inquiries within 5 business days.